Keep Your Account Secure


POF recommends that you update your login information frequently, and always use different passwords for different websites.


If you arrive to a page prompting you to update your password, please follow these instructions:

  • In the first field, enter your OLD password
  • In the second field, enter a NEW password
  • In the third field, enter your NEW password again

If you believe your account has been compromised:

  • Add customercare@pof.com to your Address Book.
  • Never click on Report Spam on any POF emails.

If you believe a user is giving out any of your personal information, including your phone number:

  • Change your password here.
  • Please report them by clicking on the Report User button at the bottom of their profile and a member of our team will investigate this promptly.